JOHNSON, R. E.; CLAYTON, M. J.; WOO, J.-H.; XIA, G. HOW E-COMMERCE IS CHANGING THE FACILITY MANAGEMENT PRACTICES OF BUILDING OWNERS. ARCC Conference Repository, [S. l.], v. 1, n. 1, 2019. Disponível em: http://arcc-repository.org/index.php/repository/article/view/723. Acesso em: 16 apr. 2026.